Jayesh Patel, CEO of Wio Bank-Banks need to do more for customers

During an Interview at Seamless with Economy Middle East, Jayesh Patel, CEO of Wio Bank, explained that economies were changing drastically today with digital becoming ever so important.

“We differentiate ourselves in two main ways. The first is our operating model, shifting from being a traditional bank to being a platform player,” Jayesh said. By that, he meant that the bank has 3 main core businesses.

“We give out apps to consumers and businesses, we work with digital platforms to build embedded finance solutions, and then with all the tech we build, we work with third-party companies to provide banking as a service,”  Jayesh explained, clarifying how Wio broadens the horizon of what a traditional bank does.

The second differentiator he said was that banking was always about transactions, having an account, and paying bills. “But banks need to do more for our customers.”

Know more about what Jayesh means on this and more by watching the video here.