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ADFW 2023: ADGM introduces Mediation in the Metaverse to revolutionize dispute resolution

Delegates at ADFW were able to have an immersive experience of the Arbitration Centre’s Metaverse service
ADFW 2023: ADGM introduces Mediation in the Metaverse to revolutionize dispute resolution
ADGM showcases next-generation digital twin of Arbitration Centre

Abu Dhabi Global Market (ADGM) reaffirms its position as a leader in digital innovation with the introduction of an innovative program called “Mediation in the Metaverse.” Developed by the ADGM Arbitration Centre, this groundbreaking initiative establishes a virtual environment for hearings and mediations, leveraging advanced extended reality (XR) technologies. By harnessing the power of XR, ADGM aims to revolutionize the field of dispute resolution, offering a unique and transformative approach to resolving conflicts.

During Abu Dhabi Finance Week (ADFW) 2023, attendees had the opportunity to explore the Metaverse service, a revolutionary platform that seamlessly connects individuals from around the world at the click of a button. This cutting-edge platform offers a fully immersive and secure environment for mediation, bolstered by state-of-the-art security protocols.

Read more: ADFW 2023: Abu Dhabi attracts 14 major financial institutions representing $450 bn

The service has been meticulously designed to provide an intuitive and interactive experience, incorporating video avatars of all participants seamlessly integrated into the virtual environment, thereby facilitating a lifelike and immersive experience. Additionally, notable features of the platform include private virtual reality rooms, customized mediator controls, and secure document presentation facilities.

Sustainable impact

Linda Fitz-Alan, registrar and CEO of ADGM Courts said, “In keeping with our commitment to be unique and make a sustainable impact across all forms of dispute resolution, the Metaverse service is our next exceptional move to transform mediation across the world. Also, this is not aspirational – this is a reality, and this is a game changer for parties wishing to dictate the destiny for the resolution of their dispute. This is all about the future and the ADGM Arbitration Centre staying in synch in every way possible with our investors, businesses and dispute resolution community.”

Furthermore, ADGM’s Metaverse service exemplifies their ongoing commitment to bolster the UAE’s green economy agenda by eliminating the need for travel and reducing carbon emissions in dispute resolution. In addition, serving as the inaugural iteration, this Metaverse platform is poised for expansion and will progressively integrate AI technologies as it extends its reach.

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