Abu Dhabi Mobility marked the completion of one million passenger trips on the Abu Dhabi Link on-demand bus service since its launch in 2020. The total number of passenger journeys benefiting from the Abu Dhabi Link service in 2023 amounted to 367,000. Abu Dhabi Mobility recorded 146,000 trips in Al Shahama, 84,000 trips on Yas Island, 53,000 trips on Saadiyat Island, and 84,000 trips in Khalifa City.
Enhanced mobility
The Abu Dhabi Link continues to offer its services on its mobile application. Moreover, it integrates within the public bus network, supporting efforts to expand services, diversify mobility options for community members, and expand access to public bus services. The service also encourages visitors and residents to use public transport for their journeys, reducing walking distances and waiting times.
As a result, Abu Dhabi Link witnessed growing popularity among individuals due to its ability to facilitate residents’ commutes and make mass transit services more convenient for the public’s needs. Therefore, the mobile application recorded 27,000 downloads in 2023.
Abu Dhabi Mobility enhanced the Abu Dhabi Link on-demand bus service in partnership with United Trans and Via. The service quality has improved, its scope has been expanded, and the smart application has been developed. These efforts have simplified operations, reduced waiting times, and increased vehicle usage.
Read | Abu Dhabi airports serve 22.4 million travelers in 2023: Report
Network expansion
In 2023, Abu Dhabi Mobility made several enhancements and adjustments to the on-demand bus service and routes in Abu Dhabi by extending its reach to additional areas. This expansion has allowed more residents and visitors to have seamless travel between various residential areas and service facilities.
Abu Dhabi Link’s on-demand bus service saw an increase from 50,000 trips in 2020 to over 300,000 trips in 2023, with expectations to reach 400,000 trips in 2024.
In total, the buses covered more than four million kilometers to fulfil 80 percent of the requests. The service has ranked among the top 15 percent of VIA services operated worldwide.
Abu Dhabi Link buses run daily from 6 AM to 11 PM. They serve different areas, such as Yas Island, Khalifa City, Saadiyat Island, and Al Shahama, for a fare of AED2 with the Hafilat card.
For more logistics news, click here.
