In a move that reflects generosity during the holy month of Ramadan, Dubai-based ridesharing company Careem, in collaboration with Hala, a joint venture between Dubai’s RTA and Careem, matched all customer tips made on the app across the UAE, Pakistan, Jordan, Qatar, Kuwait, and Bahrain to recognize the hard work of ride-hailing and delivery Captains.
The total amount of customer tips collected across the two companies, and then doubled by the companies, amounted to 1,293,929 Emirati dirhams ($352,280).
Customers tipped Captains on the app for rides after the completion of a ride and for food and grocery deliveries at order checkout. Careem and Hala then matched the amounts tipped, putting both 100 percent of each Customer tip and another 100 percent match in each Captain’s weekly pay throughout the month.
Noteworthy that during Ramadan, Careem paused orders for food in all markets for 30 minutes to enable Captains to break their fast during iftar time.
