The Dubai Municipality has recently launched a smart digital application, Eltizam, designed to empower selected government officials to monitor and document public cleanliness violations.
By granting judicial officer status to authorized personnel, the app strengthens enforcement of existing regulations and reinforces Dubai’s commitment to maintaining its position as the cleanest city in the world.
How it works
Through the Eltizam app, authorized users in Dubai can take photos of violations and automatically capture their location.
Then, users can add contextual notes and record breaches of cleanliness regulations in real time.
The initiative is rooted in Dubai Law No. (19) of 2024, which regulates judicial officer status in the Emirate and aims to ensure compliance, legal clarity and enhanced community participation.
Eight violations to avoid
The first phase of Eltizam focuses on eight public cleanliness violations across Dubai, categorized as negative behaviors that distort the city’s image. These include:
- Spitting in public areas.
- Disposing of chewing gum improperly.
- Littering in public spaces.
- Dumping organic or general waste into the sea, beaches, creeks, or ports.
- Draining vehicle wash water in non-designated areas.
- Lighting fires or barbecuing in unauthorized places.
- Posting flyers, advertisements, or printed materials that deface public areas.
- Failing to remove animal waste from public spaces.
By digitizing the enforcement process and equipping judicial officers with smart tools, Eltizam represents a shift towards proactive monitoring and greater transparency in maintaining Dubai’s visual and environmental standards.
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Key milestone in digital transformation efforts
A key milestone in Dubai Municipality’s digital transformation efforts, the launch of Eltizam reflects the city’s broader vision of fostering shared responsibility between officials and the community to protect urban aesthetics, public health and environmental sustainability.
“The launch of Eltizam is a key step in Dubai Municipality’s mission to enhance the city’s cleanliness, sustainability and quality of life. By empowering authorized officials with judicial enforcement tools, we are fostering a culture of responsibility and social engagement. This app reflects our vision of a pioneering city where technology and regulation work together to protect Dubai’s urban appeal and elevate its position as the most beautiful and cleanest city in the world,” said H.E. Eng. Marwan Ahmed bin Ghalita, director general of Dubai Municipality.
He added that public cleanliness is not a technical issue alone; it is a civic value and a shared commitment. “Eltizam reinforces that every official and every citizen plays a role in shaping a sustainable, liveable Dubai for generations to come,” he added.
Beyond its regulatory function, Eltizam also reinforces Dubai’s leadership in adopting modern, community-led tools that encourage environmental stewardship and elevate the overall quality of life across the Emirate.
