Throughout 2024, the conducted inspection and audit operations of licensing activities have led to a notable 20 percent increase in compliance among service providers with laws, regulations, and legislation compared to 2023. This underscores RTA’s dedication to perpetually enhancing the business environment and fortifying regulatory compliance, aligning with ongoing advancements to maintain the highest standards of quality and transparency in Dubai’s licensing sector. In addition, Dubai’s Roads and Transport Authority (RTA) executed approximately 579,000 inspection and audit operations related to licensing activities and finalized licensing service transactions in 2024, representing a 20 percent rise compared to 2023. Despite the increase in inspections, the total number of recorded violations decreased by 3 percent, according to a statement.
Commitment to improved inspection accuracy
Ahmed Mahboob, CEO of the Licensing Agency at RTA, remarked: “The year 2024 witnessed a significant improvement in inspection operations, driven by intensified field monitoring and the adoption of more precise and targeted inspection mechanisms. By leveraging advanced data analysis technologies and violation detection tools, these efforts have enhanced inspection accuracy, enabling a more focused approach to activities more likely to incur violations. In addition, strengthened collaboration with relevant authorities has fostered greater regulatory coordination, leading to higher compliance levels and more effective inspection processes.”
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Enhancing operational efficiency in inspections
“Ongoing efforts have enhanced the operational efficiency of inspection processes, leading to an increase in the number of inspections and audits conducted in 2024. These efforts also facilitated the expansion of inspection and awareness campaigns, with 30 campaigns carried out in collaboration with nine entities across the emirate. This initiative has heightened awareness across various sectors and activities, ultimately strengthening compliance among licensed establishments,” Mahboob added.
Proactive measures leading to fewer violations
Mahboob concluded: “The decline in violations in 2024 compared to the previous year reflects RTA’s proactive role in educating licensed establishments and reinforcing compliance with regulations, standards, and requirements according to approved regulations. RTA is currently implementing a series of development initiatives to address challenges and further enhance operational efficiency as part of its master development plans.”
