Dubai Trade, the unified digital window for facilitating cross-border trade in Dubai, has recently revealed its plans to introduce generative artificial intelligence (AI) into its digital products. Mohamed AbuHamra, COO, digital technology, DP World, GCC, made the announcement, revealing that AI integration aims to make the trade sector and supply chain networks simpler and smoother.
AbuHamra confirmed that Dubai Trade had previously launched some digital products for end users. Moreover, he highlighted its pioneering role in trade and logistics services. Hence, it follows the International Maritime Organization‘s recommendation that all seaports should have a unified window by the beginning of 2024.
Accelerating operations through AI
Dubai Trade’s upcoming AI integration project aims to expedite operations upon receipt of shipment statements at ports. It will take proactive steps to accelerate operations until the last step of delivering goods directly to warehouses without waiting for the shipment clearance process.
“Clearing a specific commercial shipment may be difficult for the user, but buying a mobile phone through an e-commerce platform is easy and can be done in a few simple steps. So the goal is to make the two processes similar,” he said.
AbuHamra states that supply chains and the logistics sector are lagging in the adoption of technology compared to other sectors. Therefore, the Dubai Trade platform seeks to change that in its new AI project. He added that the Dubai Trade platform has over 700 digital services which makes it a leader in this field.
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Dubai: trade and logistics hub
Dubai is a vital hub for trade and logistics in the region. In 2023, it saw significant economic growth, particularly in the non-oil trade sector. This growth had a major impact on Jebel Ali Port, one of the largest ports in the world and the largest in the Middle East. AbuHamra added that the platform’s services, ease of operations and smoothness of procedures certainly played a major role in these achievements.
The Dubai Trade platform continues its journey in leading digital innovation that supports the Dubai Economic Agenda D33.
Since its launch in 2003, the platform has completed over 300 million transactions. Moreover, it has contributed to reducing the use of approximately 617 million printed documents. Furthermore, it completed 32.6 million transactions last year, compared to 26 million transactions in 2022, an increase of 25 percent. With the integration of AI into the Dubai Trade platform, the emirate expects a surge in efficiency and smoothness of operations, further propelling Dubai’s growth.
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