Digital Dubai and the Department of Finance under Dubai Government brought Tabby into DubaiPay which functions as a unified center for service providers and government entities.
Round-the-clock deferred payment services became available to citizens residents and visitors of the UAE because of new integrations between Tabby and DubaiPay.
Users gain better control of their finances through flexible payment plans which the initiative introduces to provide easier payment management options.
Tabby now becomes part of the diverse payment options accessible through the DubaiPay platform which includes credit cards, direct debit cards, smart wallets and both Apple Pay and Google Pay and online banking services.
Digital Dubai continues to uphold its goal of digitizing emirate life and developing digital economy foundations by expanding this payment selection available to both users and entrepreneurs.
This expansion offers individuals and businesses a wider selection of convenient and secure payment options, reinforcing Digital Dubai’s vision to digitise life in the emirate and strengthen the foundations of the digital economy.
This expansion offers individuals and businesses a wider selection of convenient and secure payment options, reinforcing Digital Dubai’s vision to digitise life in the emirate and strengthen the foundations of the digital economy.
Read more: Dubai Finance launches Smart Installment System and Biometric Payment System
Advancing Dubai’s future strategies
On this occasion, Abdulrahman Saleh Al Saleh, director-general of the Government of Dubai’s Department of Finance, emphasised the department’s pivotal role in advancing Dubai’s future strategies, particularly the Dubai Cashless Strategy.
The approach supports the global business hub goals outlined by His Highness Sheikh Mohammed bin Rashid Al Maktoum who holds the titles of Vice President and Prime Minister and Ruler of Dubai.
The deferred payment services initiative serves as a core element of digital financial infrastructure development which promotes joint work between government bodies towards operating an advanced government services network.
Commitment to customer convenience
Al Saleh emphasized that deferred payment services incorporated into DubaiPay represents another move towards Dubai’s mission to deliver modern solutions which serve customers effectively and sustain public funds generation. We continue to guarantee customer convenience through this initiative because Dubai aims to become a leading smart city worldwide.
Few users are pleased with Tabby’s connection to the DubaiPay platform because this milestone helps promote quicker and more effortless financial interactions for both individual users and business customers according to Hamad Obaid Al Mansoori who holds the role of Digital Dubai’s Director-General.
This step underscores the vital role of public-private partnerships in embedding digital transformation as both a culture and a practice on a broad scale, in line with the leadership’s vision to evolve from digital government to a fully integrated digital society.”
Strengthening digital payments
Matar Al Hemeiri, chief executive, Digital Dubai Government Establishment, stated, “Digital payments are a cornerstone of Dubai’s digital lifestyle and economy. The inclusion of private sector companies in the DubaiPay system, managed by Digital Dubai, is a key step in strengthening customer confidence in digital payments and accelerating the emirate’s digital transformation efforts. At Digital Dubai, we are committed to encouraging all digital payment solution providers to join DubaiPay, as part of our mission to realise the vision of our wise leadership and fulfill the objectives of the Digital Dubai Strategy, which aims to digitise all aspects of life in Dubai.”
The launch of deferred payment services through the DubaiPay platform offers numerous benefits to society, as highlighted by Ahmad Ali Meftah, the Director of the General Accounting division at the Government of Dubai’s Department of Finance.
Leveraging technology
Al Hemeiri explained that these benefits include increasing financial flexibility for individuals and businesses, enhancing the customer experience with government services, supporting small and medium enterprises in managing their expenses, easing financial burdens, and encouraging society to settle outstanding fees without undue pressure.
He added, “The deferred payment services leverage modern technologies and strategic partnerships with specialised companies like Tabby to deliver an integrated experience that ensures customer convenience and ease of use. This initiative underscores Dubai’s commitment to adopting global best practices and implementing innovative solutions, positioning the emirate as a model for providing outstanding government services.”
For her part, Amna Mohamed Bin Lootah, director – Smart Financial Services Division at the Government of Dubai’s Department of Finance, urged all Dubai government customers – both individuals and businesses – to take advantage of the deferred payment services available through the smart government payment portal, DubaiPay.
Comprehensive platform for payment methods
She emphasised that the Dubai government encourages everyone to benefit from this new initiative, which offers flexible and secure payment options.
She said, “This initiative is not just an added service; it is a clear demonstration of our commitment to making customers’ experiences with the Dubai Government easier and more flexible. We prioritise our customers and are dedicated to ensuring their happiness and well-being.”
The DubaiPay system serves as the comprehensive platform for various payment methods and is operated and developed by the Dubai Government. It is a unified service for both service providers and government entities, enabling electronic payment transactions across multiple channels, including mobile phones, websites, kiosks, and smart devices.
Seamless payment installments
The system supports numerous payment methods such as credit cards, direct debit cards, smart wallets, online banking services, Apple Pay, and Google Pay. DubaiPay services stand out for their compliance with the highest international standards, including PCI DSS and ISO 27001.
In detail, the installment mechanism works as follows: the customer selects the service they wish to pay for on the service provider’s website. They are then redirected to the DubaiPay page, where they can choose from several available payment options, including Tabby.
After verifying their identity through a one-time password to access their account data on Tabby, the customer can determine the payment installments. The customer has the option to pay for their purchases in four monthly installments.
