Dubai-based Emirates airline has come out on top as the ‘World’s Best Airline’ amongst 90 global carriers in a recent study by Telegraph Travel.
The detailed ranking and ratings were calculated from more than 30 criteria such as punctuality, baggage allowance, route network, quality of home airport, age of fleet, value of rewards programme and tastiness of in-flight meals, while the results were calculated referencing data from more than 18 independent and international awards, readers polls, ratings websites and expert reviews.
A worthy winner
“Emirates ticks nearly every box, from baggage allowance to punctuality. It is the airline that operates the largest number of double-decker Airbus A380s, the jet that passengers love best – because it offers most space and legroom in all cabins, including economy,” the study said, describing the airline as a ‘worthy winner’.
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“Premium economy on its A380s is the best in the sky. Business class never disappoints and comes with a chauffeur to drive you to and from the airport, increasingly a rarity. First class has the finest wine list of any carrier – and showers. Its route network is also one of the biggest: 140 cities in 77 countries. It was voted the best long-haul carrier in the world by 30,000 Telegraph Travel readers,” the study added.
The independent methodology for the study included 90 airlines, selected for the number of annual passengers carried, and points were awarded based on each carrier’s performance across a range of criteria, including reliability, connectivity, luggage rules, inflight experience, average age of fleet, quality of home airport, value of rewards programme, safety, heritage, quality of lounges as well as multiple readers polls and rankings.
19 awards
So far in 2024, Emirates has received an additional 19 awards and recognitions from a wide array of sources across the globe, including seven accolades at the Skytrax World Airline Awards in June for World’s Best Airline Inflight Entertainment, Best First Class Airline Comfort Amenities, Best First Class Airline in the Middle East, Best First Class Onboard Catering in the Middle East, Most Family Friendly Airline in the Middle East, Best Premium Economy Class Airline in the Middle East and Best Premium Economy Class Onboard Catering in the Middle East.
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World’s best entertainment
Winning ‘World’s Best Airline Inflight Entertainment’ is a testament to Emirates’ renowned inflight entertainment system ice. Thanks to its diverse content and more than 6,500 channels of on demand entertainment in more than 40 languages – there’s something for everyone to enjoy. Customers are spoilt for choice with more than 4,000 hours of movies and TV channels, up to 3,500 hours of music and podcasts, more than 2,000 Hollywood and internationally acclaimed movies, 250 dedicated kids and family channels and hundreds of TV series and full box sets including the latest shows from Paramount+, HBO Max, Discovery+, BBC, Bloomberg Originals and Shahid.
Award-winning first and business class experience
The Emirates first and business class experience continues to be an industry benchmark for excellence, where customers can look forward to a seamless door-to-door travel experience with Emirates chauffeur-drive service (CDS) to/from the airport and access to over 34 dedicated premium airport lounges worldwide and seven in Dubai. First class customers will experience the ultimate comfort onboard with fully enclosed private suites, a ‘dine on demand’ service, luxurious hydra-active pyjamas, Byredo skincare and sustainable Voya shower products in the A380 onboard shower. Business class customers will also experience award-winning cuisine, an array of cocktails, in flight loungewear and lie-flat seats, Bulgari amenity kits to stay refreshed throughout long haul flights, and access to the A380 Onboard Lounge for a vibrant travel experience.
Read: Emirates launches refurbished Boeing 777s to Kuwait, Dammam
Premium economy class
Emirates premium economy class has been widely hailed as an outstanding product, featuring leather seats with a generous pitch of up to 40 inches, a 19.5 inch wide seat with a recline of eight inches, calf rests and footrests for additional comfort, a six-way adjustable headrest and many other thoughtful touches such as easily accessible in-seat charging points and a side cocktail table, and a 13.3” TV screen. Premium economy class is currently available on 21 routes – London Heathrow, Sydney, Melbourne, Christchurch, Auckland, Brussels, Geneva, Singapore, Los Angeles, New York, Houston, Riyadh, San Francisco, Mumbai, Bengaluru, Tokyo Narita, Tokyo Haneda, Sao Paulo, Osaka, Zurich and Dubai.
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