Etihad Cargo, the cargo and logistics arm of Etihad Airways, has established a direct e-booking integration with global logistics provider Kuehne+Nagel. This collaboration is the latest step in Etihad Cargo’s digitalization journey that further streamlines the booking experience for partners and customers. Moreover, it expands the company’s portfolio of e-booking integrations, which already includes industry leaders such as cargo.one, WebCargo, CargoWise and CargoAI.
Enhancing booking efficiency
Etihad Cargo’s direct integration with Kuehne+Nagel leverages advanced web services developed by both companies. It also provides Kuehne+Nagel with seamless access to real-time capacity and pricing across Etihad Cargo’s network. This move aims to offer greater transparency, efficiency and flexibility in the booking process. This, in turn, ensures faster and more reliable cargo services.
“By providing Kuehne+Nagel with direct access to Etihad Cargo’s network’s real-time data, this integration enhanced their ability to make informed booking decisions, streamline operations, and ultimately deliver superior service to their customers,” stated Stanislas Brun, vice president cargo at Etihad.
Brun added that Etihad Cargo will continue to prioritize the carrier’s digital connectivity and development. Hence, the company aims to ensure that its technological advancements keep pace with industry demands and improve service standards.
Real-time access to Etihad Cargo’s network
With the new collaboration, Kuehne+Nagel’s reservation team will now benefit from real-time access to Etihad Cargo’s extensive network, ensuring they can quickly and efficiently book cargo space. The integration also offers the company immediate visibility into available capacity and dynamic pricing via Etihad Cargo’s Instant Offer Rate (IOR) tool, enabling swift and accurate booking decisions.
By integrating with Etihad Cargo, Kuehne+Nagel can enhance their speed to market and operational efficiency. This will allow the company to also make bookings faster and improve overall service levels.
“By launching direct e-booking with Etihad Cargo, Kuehne+Nagel can offer its customers real-time access to capacity and pricing. This will create greater operational efficiencies and optimize our customers’ experience,” stated Holger Ketz, global head of air logistics network and carrier management at Kuehne+Nagel.
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