flydubai has officially launched its new business class check-in at Terminal 2 of Dubai International (DXB). The new space offers flydubai’s business class passengers a unique and smooth check-in experience with services including ‘meet and assist’, seated check-in, and a fast-frack service through passport control and security lanes.
This is the carrier’s check-in facility for business class passengers. The new space elevates the passengers’ preflight experience and further underscores flydubai’s commitment to investing in enhancing the overall customer experience both on the ground and in the air.
“The new service will ensure our customers’ journey is efficient, hassle-free and enjoyable from the minute they arrive at Terminal 2 until they reach their destination,” stated Ghaith Al Ghaith, CEO of flydubai.
The design
flydubai’s new business class check-in area features design elements that draw inspiration from the timeless beauty of desert dunes. The sweeping arches, warm tones, and minimalist aesthetics create an inviting space for customers seeking efficiency and comfort.
flydubai enhanced its travel experience with a team available to assist with inquiries prior to arrival. The airline also dedicated a kerbside drop-off area and a separate entrance for business class check-in at Terminal 2.
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Smooth check-in experience
flydubai’s business class customers can now also enjoy a ‘meet and assist’ service from a member of the business team. The airline offers business class passengers a complimentary porter service. The welcoming space also offers a quiet space for relaxation with a traditional Arabic welcome offering refreshing towels, coffee, dates, and refreshments.
Inside the check-in area, customers can look forward to a smooth check-in process. The airline has assigned a porter to attend to their baggage, minimizing their waiting time and queues at the terminal. A member of the team also accompanies business class passengers to the flydubai business lounge while they benefit from a fast-track service through e-gates or passport control and security lanes.
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