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From traditional to digital: A broker’s guide to multi-channel marketing

New approaches help companies stay competitive in an ever-evolving business landscape
From traditional to digital: A broker’s guide to multi-channel marketing
The region’s rapid digital transformation is evident in its soaring mobile internet penetration, projected to reach 77 percent by 2030, surpassing the global average of 73 percent.

For years, brokers operating all over the world, including the MENA region, relied on traditional marketing strategies. These methods, while once effective, are now being eclipsed by more innovative, digitally-driven strategies. Gone are the days of relying on print ads and cold calls. Today, we can leverage the power of digital channels and their sophisticated targeting capabilities to reach potential clients anywhere they are. From social media and email marketing to content creation, the multi-channel marketing approach has become the key to not only surviving but thriving in this evolving landscape.

Harnessing technology for growth

The internet has revolutionized how people in the MENA region access information and interact with businesses. The region’s rapid digital transformation is evident in its soaring mobile internet penetration, projected to reach 77 percent by 2030, surpassing the global average of 73 percent. This presents a unique opportunity for brokers to reach and engage with their target audience. It also necessitates a shift towards more personalized and meaningful engagement across an array of digital channels.

The multi-channel approach

The internet has transformed information consumption, with traders turning to online platforms for real-time insights and community interactions. As MENA traders increasingly embrace a digital-first mindset, seeking information and engagement on their terms, multi-channel marketing becomes the key to tailoring messages across the platforms they use.

With sophisticated targeting, brokers can leverage the region’s unique cultural and linguistic nuances to deliver more localized and personalized messaging.  This allows them to not only shape client behavior but also forge lasting relationships built on trust and understanding.

Localized global communities

Social media platforms and messaging apps have evolved into dynamic hubs for financial discussions and knowledge sharing. This presents a unique opportunity for brokers to engage with this digital native audience more meaningfully. These hubs also offer the opportunity to become more interactive and culturally relevant. After all, these discerning consumers seek more than just a trading platform – they want a partner who understands their aspirations and is by their side throughout their financial journey.

At Exness, we understand this need for connection and support. That’s why we created Exness Team Pro, a community-driven initiative composed of professional traders with significant online communities and influence. This program fosters a sense of belonging and provides traders with tools, resources, and support. By doing so, we cultivate vibrant local and global communities where traders everywhere are empowered to learn, grow, and pursue their financial goals together.

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Innovation vs. Tradition

While the digital landscape has undeniably transformed the marketing arena, certain traditional values remain paramount in the MENA region. Loyalty, honesty, and reliability remain the cornerstones for culminating enduring relationships.

At Exness, these values are ingrained in our ethos. We believe in cultivating a supportive environment where traders feel valued and empowered. Beyond offering a reliable platform and frictionless trading experience, we prioritize exceptional client service, ensuring our clients have the confidence and support they need at every step of their trading journey.

As the MENA region continues its digital revolution, brokers who harness the power of multi-channel marketing, prioritizing education, mobile optimization, and client care will thrive.
By embracing these principles, brokers can collectively shape a brighter future for trading in the MENA region, where innovation and tradition converge to create a truly dynamic market.

multi-channel marketing

Laith Al Adham is a regional marketing manager at Exness.

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Disclaimer: Opinions conveyed in this article are solely those of the author. The information presented in this article is intended for informational purposes only. It does not constitute advice on tax and legal matters; neither are they financial or investment recommendations. Refer to our full disclaimer policy here.