Parkin Company, the largest provider of paid public parking facilities and services in Dubai, has announced an agreement with Majid Al Futtaim Properties LLC to introduce a seamless parking experience at three of its malls in Dubai.
The barrierless parking system will be implemented at Mall of the Emirates, City Centre Deira and City Centre Mirdif by January 1, 2025, under a five-year contract.
The new seamless entry and exit is expected to ease mall access for more than 20 million cars annually across the three sites, which have approximately 21,000 parking spaces.
It’s important to note that mall parking fees will remain unchanged.
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“This strategically important agreement with the region’s leading mall operator complements our existing operations and underscores our ability to deliver growth outside of our core public parking market. Our smart systems will reduce congestion and enable smooth traffic flow, enhancing the overall customer experience at some of the busiest and well-known retail locations in Dubai,” said Eng. Mohamed Abdulla Al Ali, CEO of Parkin.
“At Majid Al Futtaim, we are constantly seeking innovative ways to enhance the customer experience at every touchpoint. Our partnership with Parkin demonstrates our commitment to offering advanced solutions that simplify the parking process while addressing common visitor challenges. Whether it’s the convenience of barrier-free entry or the ease of electronic payment, this technology will provide millions of our customers with a seamless parking experience each year and will be one of the many smart solutions that we will introduce at our malls,” said Khalifa Bin Braik, CEO of Majid Al Futtaim.
How will it help mall visitors?
Mall of the Emirates, City Centre Deira and City Centre Mirdif are among the busiest retail destinations in Dubai with thousands of daily visitors. With Parkin’s advanced barrierless parking technology, visitors will no longer need to wait at the barriers when entering or exiting mall car parks. Advanced cameras will automatically capture license plates, tracking each vehicle’s progress and duration of stay. Implementation of the new system will significantly reduce congestion levels and customer queueing times, particularly during peak hours, ensuring smoother traffic flow and an enhanced parking experience.
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Customers will be informed about parking costs upon entry by SMS or via Parkin’s dedicated mobile app. Visitors will be able to use Parkin’s app or its website to settle any parking charges.
Under the terms of the agreement, Parkin will operate and manage the barrierless parking systems across the three mall sites for a contractual period of five years.
Operation, management and enforcement is expected to be fully implemented by January 1, 2025. The company will be responsible for the installation of cameras, barriers and related technology at the site throughout the contractual period, as well as any future maintenance.
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