The Sharjah Digital Department (SDD) launched today Aqari, the emirate’s integrated digital platform for real estate services. The platform brings together over 20 local and federal government entities to digitize and streamline real estate procedures, reinforcing Sharjah’s commitment to innovation and accelerating digital transformation.
His Highness Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, attended the official launch of Aqari, where he viewed a video presentation showcasing the project team’s efforts, the platform’s services, and a step-by-step user journey.
Obtaining digital certificates and documents online
The presentation demonstrated how users can seamlessly obtain digital certificates and documents without the need to visit service centers, underscoring Sharjah’s commitment to enhancing efficiency and user experience through digital transformation.
Sheikh Sultan was also introduced to the application process through a live demonstration of the tenancy contract authentication service. Previously requiring seven steps and an in-person visit to a service center, the process has now been streamlined into just three simple steps:
- Logging into the platform, selecting a property, and filling in contract details.
- Submission and approval by the relevant authority.
- Payment of fees and automatic issuance of the digital contract through a fully automated process.
The Aqari platform results from collaboration between over 200 experts from various government and private sector entities. The project has already achieved a customer satisfaction rate exceeding 90 percent, with 25 percent of target companies registering within 20 days.
During its pilot phase, the platform saw over 4,700 real estate units added to the system, alongside nearly 100 training workshops conducted to ensure operational readiness. More than 240 specialized users were also trained, reinforcing the platform’s continuity and effectiveness, supported by a comprehensive customer service system through the Sharjah Contact Center.
Read: Sharjah real estate transactions surge to $1.91 billion in January 2025
Sharjah targets fully digitized service ecosystem
H.E. Sheikh Saud bin Sultan Al Qasimi, Director General of the Sharjah Digital Department, highlighted that the Aqari platform embodies Sharjah’s ambitious vision for a fully digitized service ecosystem, leveraging cutting-edge technology and smart data to offer proactive, innovative and human-centric services. The initiative aims to enhance quality of life, elevate user experiences and strengthen the emirate’s investment appeal, positioning Sharjah as a leader in digital governance and smart services.
He also emphasized that Aqari was developed with a clear objective: to streamline real estate services, enhance transparency and drive economic growth. Acknowledging the collaborative efforts behind the platform, he also noted that Aqari is a testament to partnership, dedication and teamwork, reinforcing Sharjah’s vision for a seamless and efficient digital ecosystem.
“This integration among various stakeholders is a cornerstone for driving comprehensive digital transformation in Sharjah. It is the foundation for realizing our ambitious vision of “human-centered digital innovation.” We are confident that ‘Aqari’ will be a valuable addition, fulfilling our collective aspirations,” he added.
