Saudi-based technology leader stc Group has unveiled upsource by solutions, its newly rebranded business process outsourcing (BPO) unit.
On the heels of the success of the group’s leading customer experience solutions provider, Contact Center Company (CCC), this development has created an innovative new chapter in providing unparalleled customer experience solutions.
By streamlining essential operations, upsource helps entrepreneurs and businesses to concentrate their efforts on accelerating core business growth.
Read: stc Group among world’s top 10 telecom brands and strongest in the Middle East & Africa
With the offering, businesses across the kingdom can outsource non-core business functions to external entities, boosting efficiency and resourcing on core business functions.
Furthermore, upsource by solutions offers a complete package of BPO services, including operations management, finance, human resources, and customer experience solutions.
Powered by the stc Group ecosystem, upsource plans to become the preferred resource for businesses looking to streamline processes, reduce costs, and drive long-term growth.
BPO upsource operates with over 100 clients across diverse industries, supported by more than 9,000 employees.