The Ministry of Human Resources and Emiratisation (MoHRE) in the UAE, in collaboration with Abu Dhabi Islamic Bank, has introduced the “Digital Wallet” as part of its digital services initiative aligned with the UAEâs strategy for comprehensive digital transformation in government services.
The “Digital Wallet” enables corporate customers to make payments for MoHRE’s services and settle fees and financial obligations instantly. By connecting the Ministry with the bank, the wallet provides fully integrated financial services that enhance operational efficiency and offer added value to users.
Mohammed Saqr Al Nuaimi, assistant undersecretary for Support Services at MoHRE, urged companies to register for the “Digital Wallet” on MoHREâs platforms via the “Electronic Wallet Registration for Companies” service. Companies can start using the wallet for payments once the registration request is approved by the bank.
Expanding financial inclusion
Al Nuaimi noted that the launch of the wallet marks the first phase of the service, which will be expanded to include multiple banking options in the future. This initiative aims to support financial inclusion and aligns with the Ministryâs strategy to enhance labour market efficiency, ease of doing business, and improve competitiveness, thereby reinforcing the country’s status as a leading hub for investment and business.
Read more: Top e-wallets in UAE
Ongoing efforts in digital transformation
Additionally, Al Nuaimi emphasized the Ministry’s commitment to advancing digital transformation, strengthening the integration of the Zero Bureaucracy Program by collaborating with various entities, streamlining business operations, and enhancing customer experience. This further reinforces the UAE’s leading position in government services, digital transformation, and integrated service delivery.
Record smart transactions in 2024
The Ministry of Human Resources and Emiratisation has achieved major milestones in digital transformation and the integration of artificial intelligence, markedly improving its services and solidifying its reputation as a leader in government innovation, particularly after transitioning all Ministry operations to FedNet.
Moreover, in 2024, the Ministry successfully completed over 34 million smart transactions for customers, reflecting a 59 percent increase from 2023, and garnered numerous awards for its efficient, innovative, and integrated approach to reducing government bureaucracy.
Following the completion of its first phase, the Zero Government Bureaucracy Programme achieved a 100 percent completion rate for 52 services in its second phase. Furthermore, this led to a significant reduction in transaction completion time, from 30 working days to just 5, with some services now available instantly, highlighting the remarkable digital transformation of government services.
