The ICP smart services are a bouquet of services offered by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP).
The ICP smart services websites provides all kinds of services related to tourist visas, residence visas, golden visas, Emirates ID, renewal of passports, issuing entry and exit permits, etc.
What is ICP smart services website?
The ICP was established in 2004 under the name Emirates Identity Authority to establish the ‘Population Register and Emirates Identity Card Program’, which included recording personal details and vital data for all population in the country and keeping them in electronic databases, and issuing the Emirates ID card for each individual.
In 2017, the department’s name was changed to Federal Authority for Identity and Citizenship, and new functions were assigned to it, such as citizenship affairs, passports, entry and residence of foreigners in the state, among others.
Read: How to check your Emirates ID fines
For ease of access, the ICP website has divided its services into multiple categories: individuals, organisations, golden residency, priority services, applying for exemption from fines, services for people of determination and senior residents.
In this article we will look at services for individuals, which include the following:
What are ICP smart services in the UAE?
ICP Smart Services is an innovative online platform managed by the Federal Authority for Identity and Citizenship (ICA) in the UAE. This platform provides a user-friendly interface for individuals and businesses to access various government services. That includes immigration, citizenship, and identity-related services. By streamlining tasks, reducing processing times, and improving access to essential services through digital platforms, ICP Smart Services ensures that users can efficiently manage their administrative tasks. Whether you need to apply for a visa, renew your Emirates ID, or handle other government services, the ICP Smart Services website offers a comprehensive solution.
Benefits of Using ICP smart services
Using ICP Smart Services offers numerous benefits, including:
- Anytime, Anywhere Access: Apply for services and manage applications from the comfort of your home or office, 24/7.
- Reduced Processing Times: Digital workflows and automated processes significantly reduce the time required to process applications and requests.
- Real-Time Tracking: Track the status of your applications and documents in real-time, staying informed about the progress and avoiding unnecessary follow-ups.
- Reduced Paperwork: Minimize the need for physical documents by submitting applications and documents electronically, saving time and reducing the risk of lost paperwork.
- Cost Savings: Minimizing the need for physical documents and in-person visits reduces costs for both the government and the users.
- Simple Interface: The ICP Smart Services website is designed to be user-friendly and easy to navigate, even for those unfamiliar with the system.
- Secure Platform: The UAE government prioritizes data security, ensuring that your personal information is protected when using ICP Smart Services.
How to register for ICP smart services
Registering for ICP Smart Services is a straightforward process:
- Visit the ICP Smart Services Website: Use a web browser on your computer or mobile device to access the ICP Smart Services website.
- Click on the “Register” Button: Enter your personal information. That includes your full name, date of birth, nationality, and other required details.
- Create a Username and Password: Choose a strong username and password that you’ll use to log in to the ICP Smart Services portal in the future.
- Verify Your Identity: Complete the identity verification process. That may involve entering a one-time password (OTP) sent to your registered mobile number or uploading scanned copies or photos of your ID documents (e.g., Emirates ID, passport).
- Submit Your Registration: Wait for confirmation after submitting your registration.
Necessary documents for renewal of passports of UAE citizens abroad
This service helps renew expired passports while citizens are outside the country for reasons of treatment or study. After the passport is printed, it is delivered to the UAE embassy in the respective country.
Fees: The service costs a total of AED65. That includes AED10 in request fee, AED40 for issuance, and AED15 for delivery.
Apply for a new ID card
This service is used when an identity card is issued for the first time to an individual who has not previously registered or had an identity number issued.
Fees: Card issuance fee of AED100, a service fee of AED150, and AED30 fee for the typing center. A fee of AED150 is applicable when requesting for urgent service at the customer happiness center.
Renew ID card
This service helps renew an ID card that has expired or is about to expire.
Fees: AED100 for card issuance, AED40 service fee, and AED30 typing center fee. If you want urgent service, pay an additional AED150.
Issue entry permit
This service helps issue entry permits to the country for specific periods, either for tourism, visit, work or residence.
It is mandatory that the permit holder enter the country within 60 days from the issuance of the permit. Otherwise, the permit is cancelled.
This permit is divided into several categories:
- Entry permit for a visit for the purpose of tourism. This includes an application fee of AED100, issuance fee of AED100 per month in case of one trip, issuance fee of AED200 per month in case of several trips, electronic services fee of AED150, financial guarantee for one trip of AED1,000 (AED2,000 in case of several trips).
- Multi-tourist visa for a period of 5 years: This service grants a multi-entry (five-year) tourist visa. This allows the visa-holder to stay in the country for a period of 90 days. The visa can be extended once for a similar period. This means the visa holder can only stay in the country for a total of 180 days continuous. Fees: The service includes an application fee of AED100, issuance fee of AED500, and electronic services fee of AED150, financial guarantee of AED3,000.
- Entry permit for visiting a relative or friend includes an application fee of AED100, issuance fees of AED100 AED per month for one trip, and AED200 per month for several trips, electronic services fee of AED150, financial guarantee of AED1,000 for one trip and AED2,000 for several trips.
- Entry permit for business-related work comes with an application fee of AED100, issuance fees of AED100 AED per month for one trip, and AED200 per month for several trips, electronic services fee of AED150, financial guarantee of AED1,000 for one trip and AED2,000 for several trips.
- If exploring job opportunities, the permit includes an application fee of AED100, issuance fees of AED100 AED per month for one trip, and AED200 per month for several trips, electronic services fee of AED150, financial guarantee of AED1,000 for one trip and AED2,000 for several trips.
- For exploring business opportunities, the permit comes with an application fee of AED100, issuance fees of AED100 AED per month for one trip, and AED200 per month for several trips, electronic services fee of AED150, financial guarantee of AED1,000 for one trip and AED2,000 for several trips.
- For the purpose of treatment: This includes an application fee of AED100, issuance fees of AED100 AED per month for one trip, and AED200 per month for several trips, electronic services fee of AED150, financial guarantee of AED1,000 for one trip and AED2,000 for several trips.
Amend entry permit
This service helps make a request to amend an entry permit to the country.
Fees: This service has an application fee of AED50 and a electronic services fee of AED10.
Extend entry permit
This service helps make a request to extend an entry permit to the country. The extension period depends on the type of entry permit issued in terms of duration.
Entry permits for tourism allow an extension for 30 days twice. Entry permits for residents of GCC countries allow an extension once for 30 days.
Fees: The service has a request fee of AED100, issuance fee of AED500, and e-services fee of AED10 in case of entry permit for tourism. In case of extending entry permit for residents of GCC countries, the request fee is AED200, issuance fee is AED500, and e-services fee is AED10.
Cancel entry permit
This service helps make a request to cancel the entry permit or visa before the individual enters the country.
Fees: AED50 as request fees and AED10 as electronic services fees.
Issue exit permit
This service helps make a request to issue an exit permit.
Fees: This service includes a request fee of AED200 and an electronic services fee of AED150.
Cancel exit permit
This service helps make a request to cancel an exit permit.
Fees: The service includes a request fee of AED200 and an electronic services fee of AED150.
Amend residency permit
This service helps modify the data of residence permits.
Fees: The service includes an order fee of AED50 and an e-services fee of AED10.
Cancel residency permit
This service helps cancel residence permits.
Fees: This service includes an order fee of AED50 and e-services fee of AED10.
Issue passport
This service helps issue a new passport.
Fees: The request fees is AED10, issue fees is AED40 and delivery fees is AED15.
Renew passport
This is a service that helps renew a passport that has expired or is about to expire.
Fees: The request fees is AED10, issue fees is AED40 and delivery fees is AED15.
Issue residency visa
This service helps issue residence visas under several categories. These are like as newborns, support workers (application submitted through Tadbeer offices only), resident family members.
Fees: In case of newborns, the application fee is AED100, issuance fee is AED100 for each year, and e-channel service fee is AED150.
For support workers, the application fee is AED100, issuance fee is AED100 for each year, and e-channel service fee is AED150 when sponsored by a UAE national or GCC citizen. When support workers sponsored by residents, the application fee is AED100, issuance fee is AED100 for each year, e-channel service fee is AED150, domestic help recruitment charge is AED5,000, and insurance is AED2,000.
In case of residence visa for resident family members (sponsored by residents working in the private sector, public sector or free zone), the application fee is AED100, issuance fee is AED100 for each year and e-channel fee is AED100.
In case of residence visa for resident family members (sponsored by UAE national or GCC citizen, or partner of investor), the application fee is AED100, issuance fee is AED100 for each year and e-channel fee is AED150.
Renew residency visa
This service helps renew residence visas.
Fees: When renewing residence permits of support workers (done via Tadbeer offices only), the application fee is AED100, issuance fee is AED100 for each year and e-channel fee is AED150 if the sponsor is a UAE national or GCC citizen. In case the sponsor is a resident, the fee includes application fee of AED100, issuance fee of AED100 for each year, e-channel service fee of AED150, domestic help recruitment charge of AED5,000 and insurance of AED2,000.
In case of residence visa for resident family members (sponsored by residents working in the private sector, public sector or free zone, UAE nationals or GCC citizens, or partner of investor), the application fee is AED100, issuance fee is AED100 for each year and e-channel fee is AED150.
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ICP golden visa
The ICP Golden Visa is a long-term residency visa valid for up to 10 years. It is designed to attract expertise to the UAE, along with foreign investment. Eligible categories include:
- Talented individuals
- Researchers
- Outstanding students
- Doctors
- Specialists
- Innovators
- Athletes
- Entrepreneurs
- Investors in the economic and real estate sectors or emerging companies
To apply for an ICP Golden Visa, you can check your eligibility on the ICP Smart Services website. And follow the application process. This long-term residency visa offers numerous benefits. That includes stability and the opportunity to contribute to the UAE’s growth and development.
Tracking your visa status/application
You can track the progress of your visa application in several ways:
- Check on the ICP Smart Services Website: Visit the ICP website and navigate to the “Visa Status” section, providing your application number and relevant details, such as your passport number or Emirates ID.
- Contact the ICP Call Centre: Phone the ICP at 600522222, available 24 hours a day.
- Use Your Mobile Application: Log in to your mobile app to track your application progress.
- Visit a Customer Happiness Centre: The UAE hosts numerous Customer Happiness Centers. That is strategically located across various emirates, where you can track your application status.
Remember to keep your application number and reference number handy to track your visa application status efficiently.
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