Microsoft recently released a statement addressing the widespread tech outage that impacted nearly 8.5 million of their devices. According to the blog post, the outage was triggered by a software update from the cybersecurity firm CrowdStrike.
“We currently estimate that CrowdStrike’s update affected 8.5 million Windows devices, or less than one percent of all Windows machines,” Microsoft stated in the blog post.
The software update from CrowdStrike, one of the largest cybersecurity companies, caused systems problems that disrupted various critical services. This included grounding flights, forcing broadcasters off the air, and leaving customers unable to access services like healthcare and banking.
“While the percentage was small, the broad economic and societal impacts reflect the use of CrowdStrike by enterprises that run many critical services,” Microsoft said in the blog.
Microsoft reported that CrowdStrike had helped develop a solution to accelerate a fix through Microsoft’s Azure infrastructure. Microsoft also said it was working with Amazon Web Services and Google Cloud Platform, sharing information about the widespread effects across the industry.
Read more: Widespread Microsoft outage cripples airports, businesses after CrowdStrike glitch
The air travel industry was still recovering on Saturday from the outage, which led to thousands of flight cancellations and left many passengers stranded or facing lengthy delays as airports and airlines grappled with the IT disruption. Moreover, Delta Air Lines, one of the airlines hit hardest, said that as of 10 a.m. EDT on Saturday, over 600 of its flights had been canceled, with additional cancellations expected.
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