The Zakat, Tax and Customs Authority (ZATCA) in Saudi Arabia has revealed a decision from its Board of Directors concerning the Fee Rules for Customs Services. This decision outlines the fees associated with the customs services offered by ZATCA and the conditions for their application.
The new rules will take effect on October 6, 2024. They include the elimination of fees for all customs services related to exports and a reduction in customs service fees for imports through a revised calculation method. Under this new framework, a fee of 0.15 percent of the value of incoming goods will apply for customs declaration processing services. Additionally, the Fee Document specifies a charge of SAR15 ($4) for customs declaration processing on individual shipments arriving from online stores, provided the total value does not exceed SAR1,000.
Details of waived export fees
In a press release, ZATCA confirmed that the customs services for exports, for which fees are waived, encompass customs declaration processing, lead seal, land port loading services, X-ray inspections, customs data exchange, and analysis of samples in specialized labs.
Revised import fees calculation
ZATCA noted that previously, customs service fees for imports included SAR100 for each X-ray inspected container, another SAR100 for “information exchange” services, and SAR20 for customs declaration processing. With the new regulations, the fee will now be calculated at 0.15 percent of the value of incoming goods, including insurance and shipping, with a maximum fee of SAR500, a starting fee of SAR15, and a special cap of SAR130 for shipments exempt from customs duties and taxes.
Customer support and inquiries
ZATCA encourages customers and taxpayers to reach out with any questions via its 24/7 call center at (19993), its X Account (@Zatca_Care), email (info@zatca.gov.sa), or through instant chat on its website.
Objectives behind the new fee structure
ZATCA further highlighted that waiving customs service fees for exports aims to support exporters, reduce financial burdens—especially for SMEs—and improve the efficiency and competitiveness of Saudi exports. The authority also stated that the new import service fee calculation method seeks to lower import costs, allowing importers to better estimate customs service fees, while ensuring no additional costs are passed on to them. This unified calculation method will apply across all land, sea, and air ports, further facilitating trade.
Commitment to best practices and strategic goals
Moreover, through these new initiatives, ZATCA aims to provide customs services that align with best practices, fostering positive outcomes throughout the logistics ecosystem and supporting its strategic goals. The measures are designed to boost confidence among importers and exporters while enhancing transparency. ZATCA reiterated its dedication to evolving its customs services in line with its strategic objectives, contributing to Saudi Arabia’s ambition to become a global logistics hub as part of Vision 2030.
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