Commuters in Abu Dhabi can enjoy seamless travel thanks to the introduction of the Hafilat card program. This convenient smart card was launched by the Department of Transport (DoT) in Abu Dhabi in 2015. It has revolutionized public transportation by eliminating the need for cash payments.
Hafilat smart cards enable users to pay the fare of public transportation services in Abu Dhabi Emirate by tapping it on the reader device upon boarding and alighting. The card provides a range of services that cater to the needs of residents and visitors.
Understanding Hafilat card
The Hafilat card is a smart travel card that makes it easy for commuters to board and pay for public transportation in Abu Dhabi without using cash. Recharging the Hafilat card regularly is very important for maintaining a sufficient balance, which is deducted based on the travel distance and type of trip. It is crucial to remember that Hafilat can only be used in Abu Dhabi and can’t be used in any other UAE emirate. Similar payment cards known as nol cards are used to pay for public transportation in Dubai.
Types of Hafilat cards
There are six types of Hafilat cards available, each tailored to meet the unique requirements and users’ preferences. Below are the details:
Contactless Smart Ticket (CST) (Temporary Use): This is a free card which is perfect for short-term use as it is valid for 30 days after purchase.
Anonymous Contactless Smart Card (CSC): This card, which costs AED 10 and is valid for five years, provides regular bus travellers with an affordable long-term travel option.
Smart Card (CSC) contactless customized: With the extra benefit of modification, this customized card costs AED 10 and has a five-year validity period much like the anonymous card.
Smart Card Senior Citizen contactless CSC: This card, which is priced at AED 5 and has a five-year validity period, is made especially to meet the travel requirements of senior citizens.
Contactless Smart Card for determined individuals: For those with perseverance, this five-year card, which costs AED 5, offers accessibility and convenience.
Contactless Smart Card Students: This card, which costs AED 5 and has a five-year validity period, is designed to accommodate the travel needs of students.
How to use the Hafilat card
Here are steps that would guide users on the usage of this card, as per Abu Dhabi Mobility.
- Check the validity of the card, passes and permits available before boarding
- Make sure there is enough balance for at least one trip
- Tap the card on the reader device when boarding and alighting the bus
- Check the remaining balance before alighting
Read more: What is Ratibi card in UAE: All you need to know
How to recharge Hafilat card online
The instructions for quick recharging your Hafilat Card online are listed below if you are not sure how to do it or are confused how to recharge your card online:
- Visit Hafilat Darb website
- Fill out the card serial number
- Choose the amount AED 10 to AED 100
- Choose Add to Basket and proceed to the payment page
- Proceed with online payment
Finally, the balance will reflect on your card instantly or within the next 48 hours
Where to buy Hafilat card in Abu Dhabi
The Hafilat passes and T-purse are available for purchase at ticket counters, ticket vending machines, and bus stations. Additionally, a Hafilat pass holder will need to punch the card in order to get on or off the bus. The ITC may impose penalties on the commuter if they fail to punch out. The following documents need to be submitted by the public transport users in order to get a Hafilat card:
- ID card or passport copy
- Residence visa
- Registration fee of AED 5 for students, senior citizens and special needs people. It costs AED 10 to register for a normal Hafilat smart card.
Hafilat card machine locations
You can check for availability of Hafilat card on following locations in Abu Dhabi to purchase it:
- Abu Dhabi International Airport
- Bani Yas bus station
- Mussafah bus station
- Shahama bus station
- Al-Ain bus station
- Al-Sila bus station
- Ghayathi bus station
- Madinat Zayed bus station
Conclusion
For easy bus travel in Abu Dhabi, the Hafilat smart transportation card system is essential. Recharging the Hafilat card on a regular basis is important for keeping an adequate balance and ensuring continuous use of the public transport system.
Frequently Asked Questions (FAQs)
What is a Hafilat card?
Hafilat card is a smart card that was launched in 2015. It is used to pay fares for public transportation services in Abu Dhabi.
How can I recharge my Hafilat card?
Consumers can recharge Hafilat card balance from ticket vending machines, the sales office, MBME recharge machines and online via the Darbi app or website.
How much does a Hafilat card cost?
The Hafilat card costs AED 10 and remains valid for five years. You can buy passes for different durations based on your budget and travel requirements: A weekly pass for AED 30, a monthly pass for AED 80, and a yearly pass for AED 500. Senior citizens and People of Determination receive free annual passes.
Can I use nol in Abu Dhabi?
nol card is Dubai’s public transport card. While it works for intercity buses from Dubai to Abu Dhabi, you can’t use it on Abu Dhabi’s public transport system.
How to do Hafilat card balance check online?
To check your Hafilat card balance, you can visit the ITC government website or create an online account to access your balance information.
What should you do if your Hafilat card is lost?
If you lose your card, there is no need to worry. Simply notify the nearest Hafilat card selling point. The card will be suspended immediately, as you can restore personalized card’s balances. Nonetheless, you should note that there might be replacement fees.
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